The act of ordering food online from a nearby restaurant or food cooperative is done using a website or app. Like online consumer product ordering, many of them let customers keep accounts with them to facilitate recurring ordering.
Through a website or a mobile app, customers can buy food and beverages online with an online food delivery service. Thanks to the growing accessibility of the internet, consumers may now view pricing and varied preparations of their favorite foods across a variety of cuisines. Online meal delivery platforms provide options for on-time delivery as well as convenient location delivery. These administrations see a growth in the typical population as a result of people's changing lifestyles and rigorous work schedules.
The global online food delivery services market size was valued at USD 50.68 billion in 2021. It is estimated to reach USD 233.51 billion by 2030, growing at a CAGR of 18.5% during the forecast period (2022–2030).
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Some of the latest trends in online food delivery services:
Straightforward Delivery: Nowadays, a lot of restaurants provide direct delivery via their own websites or apps, eschewing third-party networks. They may now control the customer experience more effectively and save commission fees.
Swift Delivery: Deliveries are becoming more and more of a priority, with several businesses striving to bring meals to clients in less than half an hour. As a result, there is now more competition for investments in cutting-edge technologies like delivery optimization software and dark kitchens.
Delivery of groceries: With the growing popularity of online food delivery, consumers may now order groceries on these platforms in addition to restaurant meals. Customers will find this convenient and an additional source of income.
Delivery Without Contact: The epidemic hastened the implementation of contactless delivery systems, which reduce interaction by leaving food at the customer's doorstep. It is anticipated that this tendency would continue as a convenience and safety precaution.
Services for Subscription: Delivery of food Subscription services, which give users cheap or free delivery in exchange for a monthly cost, are becoming more widespread. For platforms, this promotes consistency in revenue and user loyalty.
Personalization: Favorite orders or preferred cuisine are only two examples of the personalized recommendations and offers that delivery apps make using user data. This improves user experience and raises the frequency of orders.
Durability: The need for environmentally friendly packaging and delivery methods from food delivery businesses is rising among consumers. In response, platforms are launching programs like carbon-neutral deliveries and reusable containers.
The emergence of ghost kitchens dedicated to delivery, functioning from communal commercial premises, is facilitating restaurants to broaden their delivery reach without incurring the expense associated with a dine-in establishment. With an increase in delivery demand, this tendency is anticipated to continue.
Here are some statistics that you need to know on Online Food Delivery Services Market
Forecasts indicate that the US meal delivery sector will reach $43 billion by 2025, and there are no indications of slowing down. 38% of American customers have placed food delivery app orders as of right now. By March 2021, this percentage had increased to 47%, indicating the industry's significant impact from the pandemic. Furthermore, according to 53% of poll participants—and 64% of millennial participants—food delivery and takeaway are indispensable to their way of life. At least once a month, 86% of Americans place meal delivery orders, which is astounding.
Among the most downloaded applications are those for online ordering and food delivery. DoorDash has 44 million downloads worldwide, while UberEats and the McDonald's app each had 82 million downloads worldwide. In contrast, 88 million people have downloaded Google Maps, 74 million have downloaded Tinder, and 51 million have downloaded eBay. In a significant deal for the sector, Just Eat and Takeaway.com combined for $8.5 billion, and the resulting Just Eat Takeaway company paid $7.3 billion to acquire Grubhub.
With 71% of the city's food delivery sales, DoorDash is the market leader in San Francisco. UberEats dominates the market in Miami with a 55% share, while Postmates leads in Los Angeles with 32% of sales; in most other cities, the percentage is under 5%. By 2027, there will be 2.64 billion online meal orders, with user penetration in the online meal delivery market predicted to reach 27.4% in 2023 and increase to 33.33% by 2027. More than half of all meal deliveries worldwide are made through food delivery services like Uber Eats, Just Eat, and Deliveroo.
Customers use aggregators to place orders 67% of the time in the UK, vs 60% in Portugal and Spain, 55% in Brazil, 51% in France, and 40% in Mexico. According to active users, Uber Eats (85 million), Just Eat (90 million), and Delivery Hero (118 million) are the most popular meal delivery applications. 47% of guests use delivery services to get Western food, such as pizza and burgers, 35% order East Asian food, and 18% order other international meals.
Top Key Players of the Online Food Delivery Services Market
Delivery Hero SE
DoorDash
Domino's Pizza Inc.
me (Alibaba Group Holding Limited)
Grubhub
McDonald's
Deliveroo
Papa John's International, Inc.
Pizza Hut
Just Eat Takeaway.com
Uber Technologies Inc.
com, Inc.
Zomato Ltd.
Swiggy
Yelp Inc.
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Conclusion:
The market for online meal delivery has grown and changed significantly as a result of shifting customer habits and increased internet accessibility. With a compound annual growth rate (CAGR) of 18.5%, the market, valued at USD 50.68 billion in 2021, is expected to reach USD 233.51 billion by 2030. The rise of ghost kitchens, contactless deliveries, quick turnaround times, direct restaurant deliveries, supermarket delivery choices, subscription services, individualized user experiences, and sustainable practices are some of the major trends. The market is dominated by big businesses like Delivery Hero, Door Dash, and Uber Eats, with applications like Just Eat and Takeaway.com also having a big impact. These platforms are becoming more and more necessary in today's world as the need for online food delivery grows.
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